Checking Out (15)
Circulation desk or at the Self-Serve Hold shelf between the Check Out Desk and the Children’s area.
The Reference or Recommendations Desk. This service is not available to new library members for 90 days, temporary residents, those holding guest cards, or Open Access patrons.
TeleCirc is an automated telephone system that can renew books, let you know when an item is waiting for you or tell you what items you have checked out. You can reach TeleCirc by calling 589-0887. If you would like to renew material, have the items in front of you when you call, as well as your library card, and follow the prompts on the telephone. Please contact Circulation Services for a more in-depth explanation at 589-4225.
When you apply for your library card you will be asked if you prefer to be notified by mail, telephone, email, or text message. You can change the method by which you are notified at any time by calling the Library at 589-4225.
Most items can be renewed twice. Exceptions are Books-to-Go, DVDs-to-Go, and Children’s 7-day holiday books. Also, if any item has a wait list, that item is nonrenewable.
After the second renewal by the same cardholder the item(s) must stay in the library for a period of 24 hours before that same cardholder can check the item(s) out again.
Borrowers may have a total of 100 items checked out at a time, with the exception of new card holders who will have a limit of 3 (three) items checked out at a time, temporary residents who will have a limit of 1 (one) item checked out at a time and guest card holders who will have a limit of 3 (three) items checked out total for period of time the card is valid.
In order to maximize access to some small collections in the Library, each borrower is limited to ten (10) DVDs, two (2) “Books To Go” and two (2) “DVDs To Go.” Borrowers may have a total of three (3) Interlibrary Loan items on their account at a time.
Magazines, children’s holiday books, and “Books to Go” have a seven-day checkout period. DVDs have a three-day checkout period. All other materials are checked out for three weeks.
The library has gone fine free; however, your account will be locked if you have items that are seven or more days past due.
No, you may use your telephone to reach the automated renewal system TeleCirc by calling 563-589-0887, or you can call Circulation at 563-589-4225, or you can also renew materials online from the Library’s website at www.carnegistout.org by following the link to “My Account.”
This depends on the loaning library. Telephone the Library at 589-4225 and ask to speak with the interlibrary loan librarian who can assist with this request.
Yes. You may return materials 24/7 at the library main entrance drop box, the drive-up drop box on the Bluff Street side of the library, and the drop box in the Asbury Hy-Vee parking lot at Asbury Plaza. You may also return materials at the drop box located inside the Kennedy Mall at the Information Desk during regular mall hours.
Yes, you can renew most items two times. Exceptions include Books-to-Go, DVDs-to-Go, and Children’s 7-day holiday books. Also, if any item has a wait list, that item is nonrenewable.
Yes, you can do this from the Library’s web site, www.dubuque.lib.ia.us, by following the link to the Library’s catalog, or you can telephone the Library at 589-4225.